• Never wear scented body products (perfume, cologne) to a massage. Your therapist may have allergies.
• Freshly wash your hair just prior to your massage. 
• It is imperative that you bathe prior to a massage and exfoliate your skin before the massage, especially between your toes and your back. 
• For your therapist’s protection against cuts and bacterial infections, he/she will avoid your feet if you have not cut and filed any sharp edges off of your toenails.
• Cigarette smokers may not be able to be seen for massage with certain therapists due to the therapist's own asthma and allergies. Please be kind and disclose this when making your first appointment. 
• Inform the therapist if you have a spray tan or body make-up on so that we can use non-staining sheets during your treatment.
• It is never okay to bring children or pets to your massage that will be unsupervised while you are mentally and physically unavailable on the massage table. The office is not child proof. Also, we do not allow our employees to babysit children in the lobby.
• Please do not bring additional people to your massage. A therapist may become uncomfortable being watched while she is working or have to alter her routine because someone is in her way.
• Please do not use the terms: “Masseuse” for your Massage Therapist, “Bed” for Massage Table or “Rub”/“Stroke” for a Massage Technique. These are terms intentionally used by sexual deviants (“Johns”) in the U.S. to communicate with prostitutes, not legitimate Licensed Massage Therapists.
• It is not important to shave before a massage. Your therapist doesn’t care or even notice. The only exception to this rule is if you are having Kinesio Taping, then you must do it 24 hours in advance to avoid skin irritation. If less than 24 hours, use clippers only.
• It is important to disclose any new medications and treatments you are currently undergoing that vary from your original intake form prior to rebooking any massage appointment.
• You must cover all open skin (cuts, warts, etc) with a bandaid and bring to the therapists attention prior to your massage.
• Remove all make-up from face before climbing on to the massage table. Replacing stained linens can be very costly.
• Remove all jewelry prior to your massage. We are not responsible for lost or damaged items.
• We ask that you turn your cell phone off during your massage for your own peace-of-mind. If you need to leave it on for an emergency, that’s fine.......just let the therapist know.
• Do not consume alcoholic beverages, narcotic pain-killers or relaxants prior to your massage. This creates an ethical dilemma for your therapist and exposes him/her to unwanted liability and you may be asked to reschedule for a time when you are not under the influence.
• Never make jokes or comments of a sexual nature to your therapist. His/her sense of decorum may be dramatically different than yours and misunderstandings after incidents of this nature can be difficult to rectify.

Before Your 1st Visit

• Select a massage from our menu. If you need help with your selection or have a question best answered directly by a therapist, we offer free consultations via phone.
• You can request an appointment online or via phone. If you are booking online please select your massage type and “New Client Intake Consultation”. Please do not request appointments via social media or text message.
• In order for your requested appointment to be officially accepted and actually on our book, you must receive an official confirmation via text or email from us (Square) saying that your appointment is CONFIRMED.
• This confirmation will also contain helpful information such as your intake forms and rules of etiquette .
• Fill out your intake online or arrive 20 min early to fill it out in our office.

During Your 1st Visit

• Your massage therapist will go over your intake forms with you in private.  Your therapist and you will determine exactly what it is that you are expecting from your massage.  The therapist then will either agree to the treatment or explain why she/he needs to alter the treatment and why.
• Your therapist will give you instructions as to how to get on the table and drape yourself appropriately.  The therapist will leave the room while you undress.
• Your therapist will knock before coming back into the room to make sure that you are on the table and covered. She/he will then adjust the headrest and use bolsters where needed.  Full lighting is used for MediCupping™ treatments and soft lighting is used for all other massages.  Verbal feedback from clients is required in Target Area and MediCupping™ treatments.

After Your 1st Massage

• Once your massage is complete, the therapist will discuss anything he/she found during the massage and/or after care instructions with you
• You will receive instructions on getting off the table and meeting your therapist in the lobby to pay.
• Your therapist will take and store thorough notes about your session.
• You are encouraged to follow up with us, via email in a few days and to let us know how successful the massage was or was not. 
• We will send you a an email welcoming you to our practice. We do occasionally send out promotional emails. You may unsubscribe at anytime. We never share you information.